Note:
For Technical / Training / Generic tickets TAT is 3 Working Days.
For Data Change Request TAT is 5 working days.
The matrix is as below-
Escalation 1-
Name: Ghanashyam Sahoo
Email: ghanashyam.sahoo@pwc.com
Escalation 2-
Name: Chinmayi Kulkarni
Email: chinmayi.kulkarni@pwc.com
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